Privacy policy
Privacy Policy
This Privacy Policy describes how Paw Daisy (pawdaisy-shop.myshopify.com — referred to as "the Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from our store.
1. Information We Collect
Device Information
- Examples: web browser version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site.
- Purpose: to load the Site accurately and to analyze usage to optimize the Site.
- Source: collected automatically using cookies, log files, web beacons, tags, and pixels.
- Disclosed to: Shopify (our platform provider).
Order Information
- Examples: name, billing address, shipping address, payment information (credit card numbers are never stored — payments are processed securely via Shopify Payments or PayPal), email address, phone number.
- Purpose: to fulfill orders, process payments, arrange delivery, send order confirmations, communicate with you, screen for fraud, and provide product updates.
- Source: collected directly from you.
- Disclosed to: Shopify, DSers (order fulfillment), and shipping carriers.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmation and shipping notification emails
- Respond to your inquiries and provide customer support
- Screen orders for potential fraud or risk
- Improve our website and shopping experience
- Send marketing communications (only with your permission)
- Comply with legal obligations
We do not use your information for fully automated decision-making that produces legal or similarly significant effects on you.
3. Sharing Your Information
We do not sell your personal information. We share your information only in the following limited circumstances:
- Shopify: our e-commerce platform. For more information on how Shopify uses your data, visit https://www.shopify.com/legal/privacy
- DSers: for order fulfillment with our suppliers
- Shipping carriers (e.g., USPS, UPS, FedEx): to deliver your order
- Payment processors (Shopify Payments, PayPal): to securely process your payment
- Google Analytics: to understand how you use our Site. For more information, visit https://policies.google.com/privacy. To opt out, visit https://tools.google.com/dlpage/gaoptout
- Legal compliance: when required by law, court order, or governmental authority
Text messaging opt-in data and consent will never be shared with third parties for marketing or promotional purposes, except with vendors and aggregators who assist in delivering text messages to you.
4. Behavioral Advertising
We may use your personal information to provide you with targeted advertisements. For example, we use Google Analytics to understand how you use our Site.
To opt out of targeted advertising:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out via the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/
5. Text Messaging Program
By providing your phone number and opting into our text messaging program, you consent to receive promotional and marketing messages from Paw Daisy, including special offers, product updates, and order notifications.
- Reply STOP at any time to opt out
- Reply HELP for assistance, or email us at pawdaisy.support@gmail.com
- Message frequency may vary. Standard message and data rates may apply.
- Text messaging opt-in data and consent will not be shared with any third parties.
6. Cookies
Cookies are small files downloaded to your device when you visit our Site. We use the following types of cookies:
Essential cookies (required for store functionality)
| Name | Function |
|---|---|
| _ab | Used in relation to access to admin |
| _secure_session_id | Used in navigation through the store |
| cart | Used in connection with the shopping cart |
| checkout_token | Used in connection with checkout |
| _shopify_u | Used to facilitate updates to customer account information |
Reporting and analytics cookies
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences |
| _shopify_fs / _shopify_s / _shopify_y | Shopify analytics |
| _shopify_sa_p / _shopify_sa_t | Shopify marketing and referral analytics |
Most cookies on our Site are persistent cookies that expire between 30 minutes and 2 years after being downloaded. Session cookies expire when you close your browser.
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our store. For more information, visit www.allaboutcookies.org.
7. Do Not Track
Because there is no consistent industry standard for responding to Do Not Track signals, we do not alter our data collection practices when we detect such a signal from your browser.
8. Data Retention
If you place an order through the Site, we will retain your personal information for our records unless you request deletion. For more information on your right to deletion, see Section 9 below.
9. Your Rights
GDPR (EEA Residents) If you are a resident of the European Economic Area (EEA), you have the right to access, port, correct, update, or delete the personal information we hold about you. Your personal information is processed in Ireland first and then transferred outside of Europe, including to Canada and the United States. For more information on Shopify's GDPR compliance, visit https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA (California Residents) If you are a California resident, you have the right to know what personal information we collect (the "right to know"), to delete your personal information, and to opt out of the sale of your personal information. We do not sell your personal information. To exercise your rights, please contact us at pawdaisy.support@gmail.com. You may also designate an authorized agent to make requests on your behalf.
All Users Regardless of your location, you may contact us at any time to:
- Access a copy of your personal information
- Correct or update your information
- Request deletion of your personal information
- Opt out of marketing communications
We will respond to your request within 30 days.
10. Children's Privacy
This Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at pawdaisy.support@gmail.com and we will promptly delete it.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.
12. Contact Us
For more information about our privacy practices, or to submit a request or complaint, please contact us by email at pawdaisy.support@gmail.com.